Data Clique’s approach to privacy
At Data Clique, we consider ourselves a steward of the information we collect, maintain, and utilize. Our responsibility is to ensure the security of the information in our care and to maintain the privacy of consumers through appropriate, responsible use. We provide services based on information about millions of individuals and businesses. These information values form the foundation for Data Clique’s belief that information use must benefit both businesses and individuals while meeting consumers’ privacy expectations.
Information policies, built on our values, more specifically define how information may be used. The policies vary to meet the legal requirements and consumer expectations in the area in which the information product or service is being used.
Underlying these policies is Data Clique’s commitment to provide consumers notice, choice, and education about the use of personal information. Educated consumers are better equipped to be effective, successful participants in a world that increasingly relies on the exchange of information to efficiently deliver the products and services consumers demand. Today, our business clients’ needs and consumers’ expectations are constantly changing, and technology is constantly evolving. Our approach to privacy, rooted in these Global Information Values, enables Data Clique to respond to those constantly changing needs and expectations and provides the flexibility to implement new processes and policies to resolve information issues in this dynamic environment.
Data Clique’s global information values
Our commitment to our Global Information Values is the same wherever we conduct business. However, the actions Experian takes to uphold our values vary to meet diverse cultural expectations and legal requirements in the nations in which we operate. In the United States, we do the following to uphold our Global Information Values:
We evaluate each product and service to assure balance between consumers’ privacy expectations and the economic benefit to consumers and clients. We use the data we collect in different ways, such as analysis to understand more about our customers, develop and offer new products and services. When we append a customer’s database, we anonymize data to remove personally identifiable information so the information is no longer customer information.
We interact with consumer groups, regulators, industry associations, and others to develop practices that build consumer trust in our sense of fairness.
We acquire information from reputable sources and take reasonable precautions to ensure and maintain the accuracy of that information.
We employ quality control procedures that help identify inaccurate or out-of-date information and minimize the addition of such information to our databases.
We periodically audit the information within our databases to maximize its accuracy and recency.
Before we provide information to a client, we understand how that information is going to be used and we ensure that its use will be fair to consumers.
We frequently update the information in our databases to ensure it is as current as possible.
We periodically review our clients’ marketing materials to make sure their criteria are consistent with and appropriate for the intended use.
We provide a process for consumers to dispute information within their credit report that they believe is inaccurate.
We maintain physical security for our facilities and limit access to critical areas.
We comply with all laws and applicable self-regulatory guidelines.
We acquire information with assurance that it has been obtained legally and can be provided to us for use and disclosure.
We periodically review the use of Experian’s information by our clients to ensure appropriateness.
We maintain a dialogue with consumer advocates, clients, consumers, government officials, and industry associations about privacy concerns.
We educate consumers, clients, and employees about our business and our information values.
We actively encourage clients to comply with applicable self-regulatory practices.